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Old 03-06-2014, 09:52 AM
ayrscott ayrscott is offline
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Join Date: May 2012
Posts: 16
ayrscott has 12 reputation points

A few more details......This only occurs when a call has been placed in queue and then not answered then transferred to the RONA VDN and placed in queue again and not answered then sent to the vector step for messaging.
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