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Old 06-20-2016, 01:14 PM
carrai carrai is offline
Join Date: Jun 2015
Posts: 40
carrai has 10 reputation points
Default Marking inbound calls as correct or incorrect

Hello, I am reviewing if is possible for an agent that recieve a call, typify the call and this can be found in a historical report.
I have just found some similar for outbound calls with a button that indicate if the desiny is correct or fax, etc.
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