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Old 04-10-2015, 07:16 AM
houdem houdem is offline
Join Date: Apr 2015
Posts: 3
houdem has 10 reputation points
Default Phone will not register to IPoffice in different subnet.

Hello folks,

I'm hoping you guys can help me with a problem I've been working on for too long now.

I have a IP office 500v2, to which i'm trying to register 96xx phones. This IP office is in a different network segment and I manually configure the phones with a static IP address and to point to the IP office for it's line and user configuration.

Connectivity is not a problem, from the IP phone segment I can ping the IP office, and vice versa.

The phones will gather their files (96x1Huprade.txt and JPG file) but then get stuck on Discovery.

I should mention that when I span the same L2 subnet as the IPoffice to the switchport, the phone registers without a hitch.

Does anyone know how to get the phone working in another subnet?

Thanks in advance,

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