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Old 08-21-2015, 04:48 AM
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aturkben aturkben is offline
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Default IPOCC IVR to agent transfer

Hello All,

We have a demand which is described by customer. They have an IVR. In this IVR, when someone dials a wrong number or doesn't dial a number, they want to transfer caller to a spesific agent group. Is this possible? If its possible, can you explain how or can you share a sample script?

Best Regards.
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