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Old 08-21-2015, 11:56 PM
verma62 verma62 is offline
Join Date: Apr 2015
Posts: 59
verma62 has 10 reputation points

Can you please explain the requirement in detail. As I understand IVR is provided to customer and he is dialing an extension number, and you want to validate entered extension number.

If this is the case you can have hardcoded extension number validation in IVR or in case numbers are more you can design a backend where you can store all these numbers for validation and further action can be taken.
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