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Old 09-22-2015, 12:48 PM
covar covar is offline
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Join Date: Sep 2015
Location: Mexico City
Posts: 21
covar has 10 reputation points

I'm looking into Custom Reports myself. Within Avaya CCC we had the option of creating Custom Reports with Crystal Reports and with Avaya CCR through MS Report Builder 3.0. I understand how "custom" reporting works through the Avaya IPO CC interface. I am running 9.1 and need to be able to create statistics with custom formulas and indicators. What can be done to achieve this?
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