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Old 11-02-2016, 12:19 PM
choym choym is offline
Join Date: Apr 2014
Posts: 9
choym has 10 reputation points
Default CMS Agent Site Tracking Feature

I ran Agent Trace By Location reports and there was no information on the Call Work Code. I looked up the documentation and it was indicated that the Agent Site Tracking feature needs to be enabled. Unfortunately I could not find any info on the document on where to verify that feature and/or how to turn it on. Can anyone help?
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