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Old 10-01-2010, 07:12 AM
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wkirk wkirk is offline
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Join Date: May 2010
Location: Highlands Ranch
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SEE RED NOTES BELOW.
Kirk

Quote:
Originally Posted by kajenvmv View Post
Hi Wkirk,

Thank you for your response. After going through the links you provide , I have a small idea about the licenses we need for backup system. Can you correct me,if something missing below?

Backup IP office Licenses,
1. IP500 Voice Networking (4 Channels).
2. Advanced Edition.
Preferred (VMPRO) for the same number of ports
Hardware,
1. Control unit version 2
2. VCM 32 card
How are you going to get calls? Trunks??

Main systems contains,
1. Advanced edition with 50 customer agents and 5 supervisor (30 channel E1)
2. Contact store
3. CTI pro.
4. IP500 Voice Networking (4 channels) - For SCN .
No Preferred (VMPRO)?
Trunks?

Expecting your reply.

Thank you again.
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