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Old 03-11-2015, 10:27 AM
sridh2 sridh2 is offline
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Join Date: Feb 2015
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Hi Bill,
Thanks for your reply. Here is info you requested

CM version--5.2
yes this phone is connected to ACD and used by agents.
it is Avaya phone
No VPN connection


Currently this phone has extension number 1000 , i want to change that number as 1000100010 (from 4 digits to 10 digits).

Since i am new to this deployment, please correct me if i am wrong.

Regards,
Sasikumar.
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