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Old 10-01-2015, 07:29 AM
kmesel kmesel is offline
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Join Date: Jan 2015
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Smile IP Office 9.1 Embedded Voicemail Issue

We have user X
When user x calls directly into their line and chooses go to vm, they get the vm greeting
from the automated bot "there’s no one to answer your call" but not the personalized greeting they had recorded but when they call in the auto attendant and choose their extension and choose go to voicemail you hear the personalized voicemail

Personalized greetings have been recorded for both their extension and directly line.


I am not sure how to get their personal voicemail working for their direct line

Thank you for help
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