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Old 01-23-2015, 07:33 AM
rshaynes rshaynes is offline
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Join Date: Mar 2010
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Default Identity Engines CASE Manager Admin User / Password Change

Gentlemen - thank you for your inquiries.

The current release of Identity Engines CASE Manager does not provide administrators the ability to change either the default user name or password for administrative purposes within the web interface.

This can be changed by manual modification.

If you are interested in this procedure, please raise a services support request @ https://support.avaya.com OR if you prefer, please send me a private message via the forums and I will provide the instructions.
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