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Old 09-17-2015, 06:52 AM
jtarjanyi jtarjanyi is offline
Join Date: May 2012
Posts: 102
jtarjanyi has 10 reputation points
Default Modify global variable from IVR MENU

In my IPOCC enviroment there are some variable which control the IVR menu. For eg emergency and special announcements before regular menu.

It can be easily controlled by UI, but I cannot change value from IVR menu.

I have create an Admin menu and tried to use Define variable elements, and choose my variables from tag list. Accourding to the IVR trace, the tag value was changed, but NOT the global variable (which linked to this tag).

Is there any way to change a global variable value from an IVR ?
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