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Old 03-31-2016, 04:05 AM
frade2 frade2 is offline
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Join Date: Jan 2014
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Hi again vikramsg
It is very strange, but is working on Preproduction enviroment, but problem still exists in Production enviroment...and PRO enviroment has been configured same as PRE...

POM Integration requirements

On CS1K
ADS block configured on CS1k
AHA class of service is enabled for all POM agent phones.

On AACC
Disable RSM compression
Disable the Answer By Placing DN Call On Hold option on all Call Presentation Classes assigned to POM agents

CS1k patches:
MPLR32655 > superseded by MPLR33041 below
MPLR32229 (public)
MPLR33041 (public)
MPLR33345 > superseded by MPLR33419 > superseded by MPLR33538 (public)
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