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Old 06-23-2015, 04:49 AM
viettq viettq is offline
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Default Record a voice file on Orchestration Designer or Dialog Designer

Dear Avaya,
I tried to record an customer voice by using OD/DD application. I tried it on OD/DD successfully. But when I deploy it on tomcat appserver. It cannot save recorded file. On the trace log, I can see the recorded file was created with size and file path.

Appserver: tomcat 6.0.29, redhat linux 6.0.
On this server, I run many other applications and it worked but It could not work for recording by OD/DD.
Is there any specific configuration on EP, Web or Linux for working this function?

Many thanks,
Kevin
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