View Single Post
  #2  
Old 09-17-2019, 09:54 AM
thiel2 thiel2 is offline
Genius
 
Join Date: Apr 2013
Posts: 341
thiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation points
Default

You have a bit of a conundrum because the phones are IP phones. IP phones retain the extension number that they are registered to the system with. This is why you can unplug an IP phone, move it to a different location, and it will still be the same extension number.

Digital phones take on the extension number associated with the physical station port that they are connected to, so if you move a phone, you either move the jumper from the jack to the correct station port, or you do the renumber that you've outlined, AND either reboot the system or go to each phone involved in the swap and dial *36 to log out the current user and return to the base user.

I would suggest that you use Hot Desking for your users that come and go. They sit down at an extension and dial a code to log in with their extension number, and dial another code to log out when they are done.

So that the phones can be usable when no one is logged in, create a set of users and extension numbers for when no one is hot desked in, perhaps restrict them to internal and emergency calling only, only put a single call appearance and a Login button to remind the user to login when they sit down. If your regular users have extension numbers in the 100's, make a bunch of extensions and users in the 200's and register the phones to those numbers for when no one is hot desked in.
Reply With Quote