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Old 09-17-2019, 11:32 AM
thiel2 thiel2 is offline
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Join Date: Apr 2013
Posts: 341
thiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation points
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So during the course of the day, you are changing the base extension to match the user extension as the users move around the campus and use different phones?

Or are you trying to line up your base and user extensions, and nothing will change until you get a new person with a new extension number take over an old telephone?

Go to a phone where the base and user extensions do not match, go into the Admin menu of the phone, and select Logout. This is different from *36, it removes the base extension from the telephone set, and puts you at the login prompt as if this is the first time the phone was ever plugged in. Now you can input the extension number and login code. HOWEVER, you can't have another telephone somewhere already logged in with that base extension number. So if Base 101 has User 102, and Base 102 has User 101, you need to do a Logout on BOTH phones, then log them back in. Once the Base and User extensions match, they will always stay on those numbers.
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