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Old 06-13-2013, 08:24 AM
arangj arangj is offline
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Join Date: Jun 2013
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Question Polycom SoundStation2 Avaya

This is the setup I am using:

*AVAYA IP403 Office switch.
*Avaya 30 port IP400 Digital Station.
*IP office manager 5.2.

I got a SoundStation2 Avaya 2940 when I plug it in on a digital port I get no dial tone. It says ready but I get no dial tone. If I plug one of the regular phones we use (Lucent 4412D+) it takes the extension assigned to that particular port right away. Even if I delete the extension, and plug in my SoundStation2 the system won't recognize it.

It shows under IP Office Manager as an unknown IP Device which is weird because it is not an IP phone.

I don't know what to try now, I posted in the Polycom forum and they said to come here

Thanks.
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