Found the answer...
I found the answer and I got incorrect info. You only need to have CMS Agent licenses equal to the number of CC Elite Agent licenses on the CM systems connected to the CMS.
The key is to check your WebLM server to get your peak CC Elite Agent license usage. You can then adjust your CM License via PLDS to a little bit above your peak. You then purchase the same number of CMS Agent licenses to match your CC Elite Agent license count.
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