Need more info - are these emails messages about voicemails or voicemail messages in her voicemail box?
Kirk
W.K. "Kirk" Kirk | Avaya | TechniCenter Engineer | Technical Support and Proposal Management ~ SME Pre-Sales Support
Westminster, CO 80234 | Voice: 1-888-297-4700 | atac@avaya.com
Use this link for the current IPO Matrix:
https://avaya.my.salesforce.com/sfc/servlet.shepherd/document/download/06930000001zd3vAAA
Please utilize our FAQ database tool before you engage the TechniCenter at : https://avaya.my.salesforce.com/apex/sp_ViewDetailPage?Id=a3ja0000000LXXRAA4
To Contact the TechniCenter: call 1.888.297.4700 or 720.444.7700 or e-mail ATAC@avaya.com - with the product in the subject line.