Thread: DIG-IP-S error
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Old 03-28-2012, 03:26 AM
kantr kantr is offline
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Join Date: Mar 2010
Posts: 10
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You may want to refer to the Avaya IP Telephony Implementation Guide to learn about how the KA's work.

I would want to understand that whether you are seeing this Alarm only for 1 station registered with this CLAN or for a host of stations? If it is for one station, I would recommend you initiate troubleshooting from phones and come towards the CLAN. However, if a lot of stations are reporting this alarm/ error code; then, initiate troubleshooting and isolation from CLAN end.

Check the Phone's FW and the CLAN FW details as well. Does the issue happen to a phone whihc is not geographically local to the CLAN, then, the n/w delay can also pose an issue.

I hope you ahve got enough launch-pad to initiate troubleshooting.

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