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Old 05-21-2015, 06:22 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 236
marzahn has 24 reputation pointsmarzahn has 24 reputation points
Exclamation Remember to Set Work Codes up in one-X Agent

This is one "gotcha" we ran into. We set up the work codes in the station like alwasy and figured that we were all set... Wrong! We had to set them up in one-X agent as well. Just sayin'
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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