View Single Post
Old 04-27-2018, 01:52 PM
materwey materwey is offline
Join Date: Mar 2010
Posts: 40
materwey has 10 reputation points
Default how long should it take to route a caller to a destination via a vector?

It does not matter if I am routing to a hunt group or directly to an extension, there is a 10 second delay before a ring is heard by the caller/called party.

Vector is super simple.
1. collect 1 digit after announcement
2. go to step X if press 1
3. route to number with coverage

From the time the announcement stops to the time the phone rings at the number designated in step three is 10 seconds. That seems wrong - too long!
Reply With Quote