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Old 01-31-2014, 07:19 AM
chrde chrde is offline
Hot Shot
Join Date: Sep 2012
Posts: 19
chrde has 10 reputation points

It seems you are not using your inputs in the queries you created. If you go to your query then press the where button. In the where textbox make sure your inputs are referenced. This is how my where looks like:

ROW_DATE = [Dates:] and LOGID = [Agent:] and ACD= $acd GROUP BY ROW_DATE,magent.SPLIT ORDER BY magent.ROW_DATE,magent.SPLIT

[DATES:] and [Agent:] are my inputs.

The best way to create a custom report is to start from an existing report, copy it and then just remove everything you don't need. Doing it this way will avoid problems like the one you mentioned.

Hope this helps.
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