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Old 06-19-2014, 02:01 PM
kgerhold217 kgerhold217 is offline
Join Date: May 2014
Posts: 69
kgerhold217 has 10 reputation points
Default Question on Abandoned Call List

I have assigned the telephony file to an agent but it will load everything but the abandoned call list element, nor will not load the queue list. Any one have any idea why this would be. I have ensured the privileges are set correctly on the profile and the agent.
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