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Old 08-23-2019, 05:15 AM
sanch776 sanch776 is offline
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Join Date: Jun 2019
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Angry same isue

in version 10.2.2.1:confuso::confuso:
Sometimes a call gets stuck in the queue, the available agent flashes on the panel. the remaining calls in the queue are not transferred until the call blocked in queue hangs up
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