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Old 10-28-2019, 12:59 PM
alber121 alber121 is offline
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If you don't know what server is hosting the 46xx file you can look at the Network Information>IP Parameters in your IP phone menu and see what the HTTP server IP address is. You could also ask your network administrator for the DHCP scope options and see the file server address there.


The HTTP server could be a Windows machine, Avaya Utility Server or some other file server. If it's a Windows server, search for the file, make a copy when you find it, edit the original file, reboot a single phone so that it grabs the new setting(s) and do some tests to see if the call history works.


The utility server is pretty friendly and I like using it. You can find documentation on it but it's easy enough to figure out how to edit the settings without it.

Last edited by alber121; 10-28-2019 at 01:02 PM.
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