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Old 09-25-2014, 09:16 AM
cajig1 cajig1 is offline
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Default Custom report to match user, ext., DID# in Avaya SA - How?


I'm using Avaya Site Administration Ver. 5.0.11. I need to create a costume report that match and lists User Name, Extension #, but only the extensions that have a DID phone number for example:

John Doe 3340 13495783324
Jane Doe 3158 13495783210

Right now to obtain the extension and user name I use the command [LIST STATION], and then I print the output to a XPS files. Then I use the command [DISPLAY INC-CALL-HANDLING-TRMT TRUNK-GROUP (trunk number)]. I repeate that command for each trunk-group to obtain the list of extensions and DID phone numbers. I have to "print" all command outputs to XPS files. Then I have to process those XPS files the hard way with copy/paste, parsing, sorting, manually matching, etc., etc.

I need to create a report to do all that automatically. I saw that under the [Advanced] tab there is a [Report] option. The report option have many type of reports (including [LIST STATION]), but none for the trunks or DID numbers.

How can I create a report for that?
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