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Old 05-28-2015, 10:11 AM
vary1 vary1 is offline
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Join Date: Oct 2014
Location: Leslie Michigan
Posts: 10
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The AMS has a directory for use within the AACC for isntance most of our recordings are located under the directory EN_US we use up front letters to play different langages of the same recording in the scripting. EN_Welcome would play in english while DE_Welcome would play the German recording.
The recordings are assgined through the scripting either as RAN routes to the AMS or as a variable that point to them. below is an example of our close message
/* Handle closed conditions */
SECTION HANDLE_CLOSED
GIVE RAN English_Closed_RAN
GIVE RAN Spanish_Closed_RAN
GIVE RAN French_Closed_RAN
GIVE RAN IT_Closed_RAN
GIVE RAN PL_Closed_RAN
DISCONNECT
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