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Old 03-20-2013, 12:16 AM
wawior wawior is offline
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Join Date: May 2011
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Default justinorod

thanks for answer!

Correct me if I'm wrong - so using Web Comm SDK I will be able to retrieve all history contacts in the same scope as it is dislayed in AAAD (both MM and Voice)?

Another question comes in meanwhile:
Is it possible to add customer contact record programmaticly? suppose some action takes place in CRM system (eg. order is ready to send) and I what to make it visible in customer contact history in AAAD (or 3rd party applicatione through WebComms SDK)

Regards
Michał
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