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Old 08-22-2017, 01:29 AM
kumar1009 kumar1009 is offline
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Join Date: Mar 2015
Posts: 12
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Default View the Menu Selected By Caller

We have IPOCC and IPO Release 10.
The agent want to view which menu the caller selected in the IVR before the call was transferred to agent.

Is there any option in the IPOCC Agent interface to enable this?
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