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Old 06-23-2015, 02:44 AM
dupl7 dupl7 is offline
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Join Date: Jun 2015
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Default call classification to detect answering machine- enhanced call classification

Hi,

I am really not too sure what needs to be done on the Experience Portal,

But on CM you can set a few options...Please note that I would suggest contacting your partner to set these setting in accordance to your country and system

On the Avaya

- change sit-treatment
- change system-parameters ocm-call-classification

Send me pm message and I will reply with settings that we use for our customers
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