Thread: 5530-24tfd
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Old 01-22-2014, 04:57 AM
rameshng rameshng is offline
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Join Date: Oct 2011
Location: Bangalore, India
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Solution Confirmed

The registration link is here for you to register.
https://sso.avaya.com/cxp/portal/Sel...tration.portal

If your serial number is covered in an active contract, You might have got a SoLD to Number from your Avaya Partner where the switch has purchased.
or you can contact Avaya under lifetime warranty.

https://www.avaya.com/usa/documents/dn5261.pdf

Also about Avaya Networking product lifetime warranty:
http://downloads.avaya.com/css/P8/documents/100148612

The below link mentions the SOLD to Number for lifetime warranty switches, to use in case you don't have active SOLD number

http://downloads.avaya.com/css/P8/documents/100075815

I hope this will help you to contact Avaya Support.

I know it is pretty hard that you have to take this effort to resolve small problem, But I think it pays back.
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