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Old 06-05-2019, 05:45 AM
jouhra jouhra is offline
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Join Date: Mar 2017
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Default Same here

Hello, can you please advise which logs should I check and where to find it? I have the same/similar issues here with my customer, but there is no spam protection or verification. I would like to check the logs to find out why the mails are not being sent out.
This was an dispute e-mail received in a skillset and an agent needs to transfer such mail to external Agent (another department not using AAAD). This usually works OK, but some instances are not going through and I need to find out why.

Thank you for your tips.
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