Thank you for the response
hergenmuelle.
Yes I see the summary. When I click on Launchpad/Scripting and proceed to open the variable folder/time folder and then attempt submit a time change the web freezes. This occurs on either a date or time change (those tend to change periodically). Also is freezes when updating an agents skillset priority. This kind of leads me to believe that the system does need a patch. I have not experienced this issue until we upgraded to 6.3.210.10.