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Old 05-18-2015, 01:22 AM
frade2 frade2 is offline
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Join Date: Jan 2014
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Solution Confirmed

Hi abevk,

first of all, thanks for your reply

I not sure if the problem is related on javascript errors, because I've tested with a HTML webpage that don't use javascript...is a HTML webpage so so simple...just some links,nothing else...

I really would like that, when Agent clicks a custom button (which invoke a sendkeys to do a blind transfer), close the external application container /web page. Honestly I haven't found how to do this, because external application only let me close when agent drop the call, not when transfer.

About use another browser, i try to use firefox in fact, but (I don't know why) EMC Desktop doesn't open the web page if I use firefox as external application...

Thanks for your help.
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