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Old 12-15-2014, 04:37 PM
bucky101 bucky101 is offline
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Join Date: Nov 2010
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Default Overflow of No Agents Available

How do you overflow to say an external destination of 0 agents are available?
I have been trying to get it going with Agent Group Specific variables
(specifically 'ag(?)[].loggedOn' == 0)
But if the agent is logged and goes on break mode, it will over flow
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