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Old 07-06-2016, 05:17 AM
jtarjanyi jtarjanyi is offline
Join Date: May 2012
Posts: 100
jtarjanyi has 10 reputation points

Originally Posted by schopdekar View Post
In TTrace, for IPO Sync Service please enable ISS_DB* flags. That will give more verbose logs.

In the Sync Service logs you can check for something like "SMAClientConnector.onMessage() Received notification...." these are the notifications received from IPOffice.

If the agents in IPOCC are properly marked for Telephony and Users in IPO are also properly marked. Then please restart Sync Service (from windows services) . That will clear any notifications it has in its cache.
If the state is proper, the next time Sync Service runs it should not delete the telephony part.
I have make a try and make initial configuration via WebAdministration Page of IPOCC, with limited agnet, but got the same result.

I put the IpoSyncService log here :
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