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Old 10-14-2015, 07:21 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 236
marzahn has 24 reputation pointsmarzahn has 24 reputation points
Unhappy Welcome to the Dark Side

I have been restarting and interchanging servers on a monthly schedule since installing redundant servers. All went well. That is I was able to perform this task during business hours or not as my work load allowed.

We started opening satellite offices about two years ago. At the time, it made sense to begin moving staff into the VoIP environment. As many of you have discovered while the new phones are well accepted by most staff, They come with a host of new administrative issues. One of these is the loss of service during my monthly maintenance.

So Iím back to weekend restarting and interchanging servers. This is not a great hardship as I can easily do this remotely. And if something goes sideways, I can make the trip to the main distribution frame (MDF) to tune things up with my trusty ball peen hammer.
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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