[herbert77060]

Okay, the customer found the password and I can access the system but I have a couple of issues I am trying to resolve while learning the system.

1. None of the feature buttons operate (i.e. transfer, conference, mute, etc.)
2. I am trying to get the voice mail to email to work and not having any luck.

Any assistance is greatly appreciated.

Originally Posted by mskinner

If these are truly one-X Edition telephones, please see the Troubleshooting Guide at:

https://origin-support.avaya.com/css...ents/100016466

for information on resetting the password and other information.