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Old 01-03-2018, 02:55 AM
mqatatsheh mqatatsheh is offline
Brainiac
 
Join Date: Dec 2012
Posts: 67
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Default To Dial Known Extension Number

Hello ...

I have the an IVR script as follow:

welcome to STC company, if you know the extension number dial it now,

in the customer script there is no an option as TBG to allow customer to choose then enter the extension number, direct if you know the extension number dial it know.
how can i achieve this directly ?

Thanks
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