View Single Post
  #4  
Old 12-04-2015, 01:09 PM
barblee07 barblee07 is offline
Hot Shot
 
Join Date: Mar 2011
Posts: 15
barblee07 has 14 reputation pointsbarblee07 has 14 reputation points
Default

If the last 4 digits of your new telephone number are 9xxx you won’t be able to add an extension number in that range as 9 is being used as an ARS access code.
What you can do is add any new extension number that fits into your dial plan.
Then on the incoming call handling table of the trunk group, you can delete all of the digits being sent by the provider and replace them with the new extension number you have added.
If for example the provider is sending 4 digits, on the table you would have number length 4, number digits 9950, delete 4, insert your new extension number. If they are sending 10 digits, you would have number length 10, number digits would be the 10 digit phone number, delete 10 and then insert you new extension number.

The new DID number will ring to whatever extension number you enter.
Reply With Quote