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Old 04-02-2012, 04:34 AM
phemming phemming is offline
Join Date: Jun 2010
Location: Birmingham,UK
Posts: 150
phemming has 10 reputation points

There is no supported way that I am aware of, you could set up scheduled tasks to shut down and start up the service (NET STOP emailmanager, NET START emailmanager), but very dangerous.
You need to consider,
What happens to emails still in CCMM, they won't get dealt with until agents log on again
If the mailbox is not cleared out when CCMM starts polling again you'll get duplicate handling.
You loose the audit trail for customers when emails have been handled outside of CCMM
What happens if service doesn't start

Not a good idea at all
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