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Old 09-28-2017, 09:41 AM
thiel2 thiel2 is offline
Genius
 
Join Date: Apr 2013
Posts: 355
thiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation points
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Or, set the 0, 2, or 3 breakout of the Service Advisor's mailbox to transfer to the support group, then record the Service Advisor's message to say

"I am unavailable to take your call. If this is an urgent matter, press 0 now to be transferred to the Support Group, or leave a message after the tone."
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