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Old 10-18-2015, 07:29 AM
verma62 verma62 is offline
Join Date: Apr 2015
Posts: 59
verma62 has 10 reputation points

Hi Singh,

This is achievable, you can find sample of call back request example in IPOCC sample folders. In this example IVR takes the current time for the call back request. Now you have to modify the IVR to get the time of call for the Call Back and also further modify the existing database operations to insert new time for call back.

But one thing I have noticed in IPOCC is that default database connection(ODBC) frequently get disconnected and start giving exceptions. I am not sure if others have faced these issues or not, or may be the way I missed few configuration while implementing ODBC connectivity.
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