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Old 12-19-2017, 01:29 AM
mqatatsheh mqatatsheh is offline
Join Date: Dec 2012
Posts: 67
mqatatsheh has 10 reputation points
Default Number Busy when Dialing Topic


I'm running out of ideas on what could be causing this issue.

I have configured the SIP extension to 350.
The short code configured is 7XXX;Dial Extn;350|>>.
The task flow has been activated.
The SIP extension is registered and showing at System monitor.
The Sync, TAPI, SIP is Established.
The Agent is login via phone and interface.

The IPOCC is working fine, But suddenly stops working and becomes busy when calling topic
when access Task Flow Editor, and Activate the task flow, it's return back working.
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