Unable to join job...
I'm unsure if this is still an issue with 4.2, but on 3.0, agents would receive this error when any job names (in Editor) were >15 characters. In addition, the 'join job' window would not display any jobs until the job with a name >15 char was changed or deleted. I would check with the agents to see what action they're performing when the error occurs - if it's after selecting a job from 'join job' window, then that rules this out, I think.
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