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Old 04-30-2015, 11:00 AM
jones739 jones739 is offline
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Join Date: Apr 2015
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Default Problem with extension voicemail.

So we have an automated call attendant system set up and you can connect to one of our 3 extensions via it, which works fine. My issue is that while 2 of our voicemails work, the other does not. When the call is forwarded to it, it rings 3-4 times and then kicks the call back to the main phone instead of proceeding to the voicemail. I checked and made sure that the VM is set up and that call forwarding is not enabled on it. Has anyone else encountered this issue?
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