View Single Post
  #3  
Old 04-05-2017, 02:46 PM
furrerm furrerm is offline
Guru
.
 
Join Date: Nov 2010
Location: WI
Posts: 191
furrerm has 13 reputation pointsfurrerm has 13 reputation points
Default

You will want to create a Macro, with the queue pos call flow in the Macro. that way you can build 1 Macro, and apply to many Topics.

this is the task based guides in the Knowldegbase.

http://marketingtools.avaya.com/know...tner/index.htm
Reply With Quote