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Old 03-06-2019, 12:17 AM
dfreib dfreib is offline
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Join Date: Jan 2017
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Default Avaya Communicator for web chrome extension

We use the Avaya Communicator for Web chrome extension that gives you the ability to click to dial phone numbers within the browser. We're getting a "configuration not defined" error when it launches. We're using Salesforce to authenticate the extension then when we try to login with any username/password to connect to our phones we get an invalid username or password. I've verified I am typing in the correct username/password each time because I can login to the one-x portal just fine. Has anyone ever ran into this before? Outside of rebooting our vm/app server and IP Office I'm not sure what else I can do. I've tried looking at the chrome_debug.log file but nothing jumps out at me.
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