View Single Post
  #1  
Old 10-12-2015, 10:59 AM
bhogue bhogue is offline
Hot Shot
 
Join Date: Jul 2015
Posts: 16
bhogue has 11 reputation points
Default Problem adding a new local prefix to ARS in CM 6.3

I'm trying to add a new local prefix to ARS. I've copied a working entry and it's now going to the correct route-pattern and trunk however something is still inserting the area code when it dials. The new prefix is 689 and the working one is 246. Here is the trace when I call. Where else should I be looking?

LIST TRACE (new prefix 689)
time data
12:53:52 TRACE STARTED 10/12/2015 CM Release String cold-03.0.124.0-22147
12:54:05 active station 8283 cid 0xee3
12:54:07 dial 9689 route:HNPA|ARS
12:54:07 term trunk-group 4 cid 0xee3
12:54:08 dial 96891234 route:HNPA|ARS
12:54:08 route-pattern 6 preference 1 location 1/ALL cid 0xee3
12:54:08 seize trunk-group 4 member 18 cid 0xee3
12:54:08 Setup digits 18026891234
12:54:08 Calling Number & Name NO-CPNumber NO-CPName
12:54:09 Proceed trunk-group 4 member 18 cid 0xee3
12:54:15 idle station 8283 cid 0xee3
LIST TRACE (working prefix 246)
time data
12:55:48 TRACE STARTED 10/12/2015 CM Release String cold-03.0.124.0-22147
12:55:50 active station 8283 cid 0xf02
12:55:52 dial 9246 route:HNPA|ARS
12:55:52 term trunk-group 4 cid 0xf02
12:55:54 dial 92461234 route:HNPA|ARS
12:55:54 route-pattern 6 preference 1 location 1/ALL cid 0xf02
12:55:54 seize trunk-group 4 member 23 cid 0xf02
12:55:54 Setup digits 2461234
12:55:54 Calling Number & Name NO-CPNumber NO-CPName
12:55:55 Proceed trunk-group 4 member 23 cid 0xf02
12:55:55 Alert trunk-group 4 member 23 cid 0xf02
12:55:59 idle station 8283 cid 0xf02
Reply With Quote